Support
Help without exposing customer records.
For access, installation, update, account, or product questions, email wxmobileforms1@gmail.com.
Include
- Your approved username and device model.
- The screen or feature involved.
- The exact error message and when it occurred.
- Whether the device was online, offline, or near the Admin Mac.
Do not include
Do not email passwords, app codes, authentication tokens, full customer records, invoice images, signatures, or inspection photos unless support gives you an approved secure transfer method.
Access and updates
New devices require administrator approval. Installation and update links are private and time-limited. If a link expires or has already been used, request a new link from the administrator.
Ideas and feedback
Field feedback helps guide future improvements. Send practical suggestions to wxmobileforms1@gmail.com.